Hosting: Enabling Redis class on MediaTemple’s gridserver (gs)

Here's how I enabled access to a Redis server from my (GS) gridserver: 1. Store your SITEID in a variable: export SITEID=`pwd | awk -F\/ '{ print $3 }'`   2. Create a folder to store the redis.so module mkdir /home/$SITEID/data/lib mkdir /home/$SITEID/data/lib/php/   3. Get the Redis PECL package… Continue reading

(gs)MT- REQUEST ID #680057 / STATUS: Pending Resolution

James S. Thank you for the phone call. Here is a brief summary of our conversation: You called because you were unable to access phpMyAdmin and phpPgAdmin from your AccountCenter and could not connect to the databases through a SSH client. While looking into this issue I found that the… Continue reading

(gs)MT- REQUEST ID #670588 / STATUS: Resolved

Rob C. Thank you for the phone call. Here is a brief summary of our conversation: You called in to report that your Postgres server was not working. Your web application was displaying error messages, you couldn’g connect via the command-line and phpPgAdmin was not working. I notified an engineer… Continue reading

(gs)MT- REQUEST ID #657010 / STATUS: Resolved

Robert V. Thank you for the phone call. Here is a brief summary of our conversation: Due to the repeated inconvenience of your PostgreSQL database running out of memory intermittently since you started this account, I am reassigning this Support Request to our Billing Department to add a database container… Continue reading

(gs)MT- REQUEST ID #551946 / STATUS: Resolved

Maurício: I have been receiving “Cannot allocate memory” errors when trying to connect to a postgresql database I believe I’m not doing anything weird on my end, and since it’s a website I just started developing I’m probably the only one opening the page. Can you guys look at what the… Continue reading